FAQ

Q: In what case does the depositor have the right to apply for a payout of the deposit?

A: The depositor has the right to apply for payout if the National Bank of the Republic of Belarus has decided to revoke a license from a bank of the Republic of Belarus, which gives him the right to rise deposits from individuals.

Q: What amount of the payout?

A: To individuals, except for those who acted as individual entrepreneurs at the conclusion of the bank deposit agreement, compensation is paid in the amount of 100 percent of the amount of the bank deposit, regardless of the number of bank deposits (deposits) from one individual in a particular bank;
individuals who acted as individual entrepreneurs at the conclusion of the bank deposit agreement, compensation is paid in the amount of no more than 100,000 Belarusian rubles in one bank.

Q: In what currency is the payout?

A: The compensation is paid in the currency of the deposit.
If the deposit is placed in Belarusian rubles, the refund will be paid in Belarusian rubles.
If the deposit is placed in Russian rubles, the refund will be paid in Russian rubles or, at the request of the depositor, in Belarusian rubles based on the official exchange rate of the National Bank of the Republic of Belarus on the date of revocation of the bank's license granting the right to carry out operations to attract funds of individuals to deposits.
If the deposit is placed in US dollars, the refund will be paid in US dollars or, at the request of the depositor, in Belarusian rubles based on the official exchange rate of the National Bank of the Republic of Belarus on the date of revocation of the bank's license granting the right to carry out operations to attract funds from individuals to deposits.
If the deposit is placed in euros, the refund will be paid in euros or, at the request of the depositor, in Belarusian rubles based on the official exchange rate of the National Bank of the Republic of Belarus on the date of revocation of the bank's license granting the right to carry out operations to attract funds of individuals to deposits.

Q: What is an agent bank?

A: An agent bank is a bank designated by the National Bank of the Republic of Belarus that accepts applications for the payment of compensation for bank deposits and makes the payment of this compensation on behalf of and at the expense of the Agency.

Q: Who is entitled to receive a payout of deposits?

A: Individuals – citizens of the Republic of Belarus, foreign citizens and stateless persons, including those acting as individual entrepreneurs who have concluded one or more bank account and (or) bank deposit agreements with the bank, have the right to receive payout of deposits placed in banks of the Republic of Belarus or in whose name such contracts are concluded, as well as their heirs.

Q: How and where to find out if the bank is registered with the Agency?

A: A bank registered at the Agency is obliged to inform individuals about its registration by posting information:
on the official website of the bank;
in accessible places in the bank, its divisions, as a rule, by placing a copy of the certificate of registration with the Agency on information stands.
Also, information about whether the bank is registered with the Agency can be obtained from the Agency by phone numbers listed on the main page of the Agency's official website.
In addition, information about banks registered with the Agency is posted on the Agency's official website at:
https://www.adc.by/vkladchikam/reestr-bankov/

Q: Will compensation be paid to holders of personal debit cards, including salary cards?

A: Yes. Personal debit card - is a debit card, the use of which is stipulated by the agreement on the use of the card between the issuing bank and an individual.
A card agreement - is an account agreement that provides for the use of a debit card to access an account.
Funds placed in deposits (deposits) of individuals and (or) on accounts of individuals providing for the use of bank plastic cards (including salary cards) are objects of compensation.

Q: Does payout cover corporate debit card?

A: A corporate debit card - is a card, the use of which is stipulated by the agreement on the use of the card concluded between the issuing bank and a legal entity (individual entrepreneur).
Since only individuals – citizens of the Republic of Belarus, foreign citizens and stateless persons, including those acting as individual entrepreneurs, who have concluded one or more bank account and (or) bank deposit   agreements with the bank or in whose name such agreements have been concluded, have the right to receive refunds on a corporate debit card will be available only to individual entrepreneurs in the manner and amount determined by the current legislation.
Payment of compensation on a corporate debit card of a legal entity is not carried out.